1. Cold Transferring a Call:
Imagine a busy call center. An agent answers a call, but the issue falls outside their area of expertise. They initiate a cold transfer, a quick, sometimes unexpected, handoff to another agent or department without first contacting them:
No Prior Contact: The customer doesn't know who they're being transferred to, and the receiving agent isn't informed about the call's nature or the customer's background.
Quick Handoff: It's a direct and often automatic transfer, aiming for efficiency.
Potential Downside: This approach can be frustrating for customers as they might have to repeat information.
2. 120Hz Call of Duty: Black Ops Cold War on PS5:
This is about enabling a smoother gameplay experience in Call of Duty: Black Ops Cold War on the PlayStation 5 (PS5). Here's what you need to know:
120Hz Refresh Rate: Afghanistan Phone Number ListThis refers to the number of times the image on your screen refreshes per second. A higher refresh rate (like 120Hz) generally creates a smoother and more responsive visual experience compared to the standard 60Hz.
Enabling 120Hz in Cold War (PS5): It's not a setting within the game itself. You need to adjust the PS5 system settings:
Go to Settings.
Select Saved Data and Game App Settings.
Choose Game Presets.
Change Performance Mode or Resolution Mode. (For 120Hz, choose Performance Mode)
Restart Call of Duty: Black Ops Cold War.
Important Notes:
You'll need a PS5 connected to a compatible HDMI 2.1 display that supports 120Hz refresh rates to benefit from this feature.
Enabling Performance Mode might prioritize frame rate over resolution, potentially leading to slightly lower graphical fidelity.
In Summary:
Cold transferring calls is a call center practice, while enabling 120Hz in Call of Duty: Black Ops Cold War is about optimizing the game's performance on PS5. Hopefully, this clarifies the difference!